Privacy policy

Last updated: November 6, 2025

Welcome to Pool Contractor Agency (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website, forms, and communication channels.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://poolcontractoragency.com or interact with our services.


1. Information We Collect

We may collect and process the following types of information:

a. Information You Provide Directly

  • Name, phone number, and email address (when submitting a quote request, contact form, or newsletter signup)
  • Project details or service inquiries you submit voluntarily
  • Billing or payment details (only if applicable to services purchased)

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device type
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring URLs (how you found our site)
  • Cookies and tracking pixels (used for analytics and advertising)

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide service estimates
  • Schedule appointments and manage ongoing projects
  • Improve our website, content, and user experience
  • Send relevant updates, offers, or marketing materials (only with your consent)
  • Comply with legal obligations and prevent fraud

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Enhance website functionality
  • Analyze visitor behavior
  • Measure the performance of marketing campaigns

You can adjust your cookie preferences in your browser settings. Disabling cookies may affect certain website features.


4. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share limited information with:

  • Service providers (e.g., hosting, analytics, CRM, or email marketing platforms)
  • Payment processors (when applicable, for invoicing or online payments)
  • Legal authorities if required to comply with law or protect our rights

All third-party partners are contractually obligated to handle your data securely and only for agreed purposes.


5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with accounting, legal, or tax requirements
  • Maintain communication records for ongoing projects

When no longer needed, your data is securely deleted.


6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Correct or update inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent for marketing communication
  • File a complaint with your local data protection authority

To exercise these rights, please contact us at deepak@poolcontractoragency.com.


7. Data Security

We use SSL encryption and secure data storage to protect your information against unauthorized access, alteration, or disclosure.
However, no online transmission is 100% secure — we encourage you to use discretion when sharing sensitive information.


8. Links to Other Websites

Our website may include links to third-party websites (such as suppliers, associations, or partners).
We are not responsible for the privacy practices or content of those websites.


9. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.
The latest version will always be posted on this page with the updated date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Pool Contractor Agency
Email: deepak@poolcontractoragency.com
Website: https://poolcontractoragency.com